Simple Solutions for Communication | |
 | We all need to be reminded that the quality of our lives is a direct result of the quality of the relationships we enjoy with others on the job and at home. This program takes a humorous and energetic look at ourselves and how we interact with others. $14.97 You may also purchase the book as a digital download. Once you’ve completed your purchase you can download the book in .PDF format and begin reading immediately. |
Simple Solutions for Dealing with Difficult People | |
 | This insightful message is designed to help the audience recognize non-productive behaviors and actions in others as well as in themselves. We will identify individual purpose and distinguish those things that are just not worth the fight. Also, coping strategies are presented that can make the inevitable difficult situation turn out more positively. $14.97 You may also purchase the book as a digital download. Once you’ve completed your purchase you can download the book in .PDF format and begin reading immediately. $10.00 You may also purchase the audio as a digital download.Once you’ve completed your purchase you can download the audio immediately. $10.00 |
Simple Solutions to Customer Delight | |
| This live and uncut audio presentation outlines three simple steps to move you from customer service to “Customer Delight”. Enjoy this humorous look at how we want to be treated and how we can be sure to deliver it to our customers, co-workers and beyond. $10.00 | |